Terms and Conditions

Eligibility & entry

  1. This Spin the Spacer prize draw (the “Promotion”) is being run by The Marketing Lounge Partnership (a company incorporated in England and Wales with registered number 6467245, whose registered office is at The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, WA4 4PG, the “Operator”), on behalf of Topps Tiles (UK) Limited (a company incorporated in England and Wales with registered number 03213782, whose registered office is at Topps Tiles Thorpe Way, Grove Park, Enderby, Leicestershire, LE19 1SU, the “Promoter”).
  2. By entering the Promotion, entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them and any other requirements set out in the materials relating to this Promotion.
  3. The Promotion runs from the 20th October 2025 07:00 (the “Start Date”) to 5th December 2025 23.59 (the “Closing Date”) or until the total number of prizes or gifts have been won, whichever comes soonest. Any attempted play after the Closing Date will be invalid and ineligible for a prize or gift.
  4. To be eligible to play you need to be a trade customer registered with Topps Tiles who is a permanent resident of the United Kingdom, (excluding Northern Ireland), aged 18 years and above, who have purchased products with a minimum spend of £100 inc VAT in a single transaction between 20th October 2025 and 1st December 2025 at participating Topps Tiles stores or online via toppstiles.co.uk/trade. Entries are dependent on the level of spend in any single transaction (minimum £100 Inc. VAT).
  5. Entrants will receive 1 play in the Promotion per £100 inc VAT spend, up to a maximum of 10 plays for any single transaction. i.e £1000 inc VAT spend equals 10 plays. For the avoidance of doubt if you spend £1000 inc VAT or more in a single transaction you will only receive 10 plays.
  6. This Promotion is not open to any employees or agents of any agencies or event suppliers or their families or agents, or any other person officially connected with this Promotion.

How to enter

  1. To play, please visit toppstilesrewards.co.uk/spinthespacer2025. Entrants agree that the Promoter may rely on such details as are provided by entrants when entering the Promotion. The Promoter accepts no liability or responsibility for loss of any kind arising out of or in connection with the submission of incorrect personal details by entrants, further information can be found in term 18.
    Entrants will need the following information to qualify to play:
  • First Name Last Name
  • Business name
  • Email address
  • Date of purchase
  • Total Order Value inc VAT
  • Purchase online or offline?
  • (if offline) Store qualifying purchase was made
  • Receipt/ Invoice number
  • Receipt/ Invoice Photo Upload

Winner selection and notification

  1. After an entrant has played, they will be notified instantly of their allotted prize. All plays require validation, which can take upto 3 working days. After validation has taken place, the prize(s) and gift(s) will be confirmed to the winner via email, which will include instructions on how to redeem the prize or gift, and when it needs to be used by. It is the responsibility of the customer to check their email inboxes, including their spam folder.
  2. Entries will be validated against the receipt or online order number to match against the corresponding image uploaded upon entry to ensure the details supplied are correct.
  3. For offline prizes, the customer will receive a confirmation email outlining their prize. All offline prizes must be collected from a Topps Tiles store of the customer’s choice. If collection details are not confirmed within 30 days of the confirmation email being sent, the prize will be forfeited. Online prizes and gifts are supplied immediately after validation via a confirmation email.
  4. Any entrants who win a prize or gift using false, or inaccurate information will have their prize or gift rescinded.

Prizes and Gifts

  1. Prizes and gifts available in this Promotion will be strictly limited to the below volume, totalling up to 16003 individual prizes/gifts and 4000 no wins. Winning a prize or gift is not guaranteed during this Promotion. It is possible that the total volume of prizes or gifts available during this Promotion may not be won. A winner/individual can only win 1 single prize or gift per entry (per £100 inc VAT spend in a single transaction). As per Term 5, dependent on the amount you spend, determines the number of plays you can have. Prizes and gifts available to win will vary in type and value. There will be various volumes within each category of Prize or gift available to win. A winning play (“the Winner”) will have the chance to win one (1) of the following Prizes:

Prize(s)

  • 3 x £500 Amazon Gift Card*
  • 3 x Nintendo Switch 2 with Mario Kart World
  • 3 x Perfect Draft Pro Beer Machine
  • 15 x Driving Experience for Two
  • 70 x £10 Toby Carvery e code
  • 100 x £10 Just Eat ecode
  • 1013 x Greggs Breakfast Roll Deal
  • 1070 x Greggs Regular Hot Drink
  • 1001 x Box of Tile Spacers
  • 7500 x £5 Free Rewards+ Points on your next Topps Tiles essentials purchase

Gift(s)

  • 5225 x 10% off your next essentials shop with Topps Tiles

No Wins

  • 4000 x No Wins
  1. The Promoter has estimated the number of prizes and gifts required for the Promotion based on previous campaign uptake. Prizes and gifts are subject to availability during this Promotion. In other words, there are up to a total of 16003 individual prizes and gifts available to be won during the start and end dates of this Promotion. If all prizes and gifts are won/allocated earlier than anticipated before the end date of the Promotion, then the Promotion will come to an end before the specified end date.
  2. Prizes and gifts will be awarded on a random basis, except that the chance of receiving a particular type of prize or gift is weighted based on the number of prizes available for each type of prize or gift (as stated above). The Promotion works by offering eligible customers the opportunity to win a prize or gift determined spinning the spacer, this will point to the image and name of the prize or gift you have been allocated. The probability of winning a prize or gift is 1/20003. Prizes and gifts are weighted dependent on the number of each prize and gift available as part of the Promotion. For example, there are 100x £10 Just Eat eCode as part of the Promotion, which equals a 10/20003 chance of winning this Prize.
  3. Prizes and gifts are supplied by the Operator and are bound by the terms and conditions of the third-party provider.
  4. The Promoter’s’ decision is final and binding in all respects on all entrants and no correspondence will be entered into.
  5. The Promoter and Operator does not accept responsibility for entries that are lost, damaged, or delayed. For example, because of network, system development, computer or telecommunications failures, or fault of any kind - including any hardware, programming code, databases or software used in the promotion. Prizes and gifts do not include any costs incurred that are incidental to the fulfilment of the prize, including but not limited to travel, travel insurance, the cost of transfers to and from airports or stations, food and drink, spending money, accommodation, tax or personal expenses.
  6. Prizes and gifts cannot be transferred, refunded or exchanged for a cash alternative. The Operator reserves the right to substitute a prize or gift (or any part of them) for a prize/gift or prizes/gifts of equivalent or greater monetary value if this is necessary for reasons beyond its control.

Liability

  1. Except in the case of death or personal injury arising from negligence, or in respect of fraud, the Operator and Promoter, their group companies, their employees, and their agents exclude responsibility and all liability to the maximum extent permitted by law, including in respect of (without limitation): a) any postponement or cancellation of the Promotion; b) any changes to, supply of or use of the prize; and c) any act or default of any third party supplier, which are beyond the Operator’s reasonable control.
  2. Participants will have no claim or action whatsoever against the Operator and Promoter, their group companies, their employees, and their agents, employees or agencies as a result of participating in the Promotion.
  3. The Operator and Promoter reserve the right to withdraw or amend the Promotion in the event of unforeseen circumstances outside their reasonable control.
  4. The Operator and Promoter, their group companies, their employees, and their agents do not accept any responsibility whatsoever for any technical failure, regardless of cause, including, for example, equipment failure, network, server, computer hardware or software failure of any kind; which may restrict, delay or prevent the transmission or receipt of your entry or which may be regarded as spam or junk mail.
  5. If the Operator or Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or un-sportsman-like conduct of any kind (including, without limitation, manipulating the Promotion or any entry) the Operator or Promoter reserves the right (in their sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with such activity.
  6. Third-party experiences and venues may have their own terms and conditions of entry, attendance, and participation. It is the entrant’s responsibility to ensure they, and any guest(s), comply with these terms. The entrant is also responsible for the behaviour of themselves and their guest(s) while participating in any experiential prize. The venue or experience provider reserves the right, at their sole discretion, to remove or exclude any entrant and/or guest(s) from participation if they fail to follow the venue’s directions, act in a dangerous or anti-social manner, or cause a disturbance or nuisance to others.
  7. In accordance with applicable regulations, the Promoter is required to make available or publish details indicating that a valid award has taken place. Where applicable, and where consent has been obtained, the Promoter will provide the surname and county of prize and gift winner(s) to anyone who writes to: FAO Topps Tiles, Thorpe Way, Grove Park, Enderby, Leicestershire, LE19 1SU, enclosing a stamped, self-addressed envelope within 1 month of the closing date of the draw. If such information is not collected or consent is not provided, the Promoter may instead provide a general confirmation that a valid award took place.

General

  1. The Promotion is not sponsored, endorsed or administered by, or associated with, LinkedIn, Facebook, Instagram or Twitter and by entering the Promotion you release LinkedIn, Facebook, Instagram or Twitter from any action or claim arising out of the Promotion.
  2. These Terms and Conditions shall be governed by the laws of England & Wales and the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Promotion except that (i) residents of Scotland may also bring proceedings in Scottish Courts.
  3. The Operator and Promoter will only use personal information provided by entrants for the purpose of administering the Promotion except as explained below in relation to photography. Please refer to the Promoter privacy policy and Operator’s Privacy Policyfor further details. [INCLUDE LINKS]
  4. Where prizes and gifts are third party products or service those third parties’ privacy policies will also be applicable, and acceptance may be a condition of receipt of the product or service.

Photography

  1. The Promoter would like to share the good news of our winners with other customers and colleagues. If you agree to have your photograph taken in store, we may use this for the purpose of internal communications (Topps Tiles staff) and external social media activity to promote Topps Tiles.
  2. You do not have to have your photograph taken if you do not wish to. If you do agree and your photograph is used on social media, it is possible it will then be shared by other social media users which will be outside of our control.